Shift Lead - Logistics & Courier Operations

SPX Express · 📍 Badung, Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 6,000,000 - 9,000,000
SPX Express is seeking a dedicated Shift Lead to oversee our Logistics & Courier Operations in Badung, Bali. As a Shift Lead, you will be responsible for managing a team of couriers, ensuring efficient delivery operations, and maintaining high service standards. This is a full-time position with a competitive salary package.

📋 Tanggung Jawab Pekerjaan

Oversee daily operations of the courier team, including scheduling, routing, and performance monitoring.,Ensure timely and efficient delivery of packages and documents.,Maintain high service standards and customer satisfaction levels.,Coordinate with other departments to resolve operational issues.,Train and develop new couriers to enhance team performance.,Monitor and report on key performance indicators (KPIs) to management.,Ensure compliance with company policies and procedures.,Handle customer complaints and resolve issues promptly.

🎓 Kualifikasi & Syarat

Minimum 3 years of experience in logistics or courier operations.,Proven experience in managing a team of couriers.,Strong knowledge of local and national logistics regulations.,Excellent communication and interpersonal skills.,Ability to work under pressure and meet tight deadlines.,Familiarity with logistics software and tools.,Valid driver's license and clean driving record.,Bachelor's degree in Logistics, Business Administration, or related field.

🛠️ Keahlian

Team leadership and managementLogistics and route optimizationCustomer service and relationship managementProblem-solving and decision-makingTime management and organizational skillsFamiliarity with logistics software and tools
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